FREQUENTLY ASKED QUESTIONS

Find answers to common questions about our products, ordering, and support.

If you need an owner's manual for your Silver Shadow product, please submit a request through our contact page. Our team will send you the appropriate documentation for your specific product.

We welcome prospective dealers interested in carrying Silver Shadow products. Please reach out to one of our official distributors for partnership inquiries. A complete list of distributors is available on our contact page.

No registration is required for Gilboa DBR firearms. If any issues arise, simply contact our team with your serial number and we will assist you promptly.

The Gilboa accepts standard STANAG magazines used with AR-15, M16, and M4 platforms. While compatible with most standard magazines, Silver Shadow recommends using our own magazines for optimal performance and reliability.

Items available for purchase on our website are currently in stock and ready to ship. Inventory is updated in real time, so what you see is what we have available.

If you need a product that is currently unavailable or require larger quantities, please contact us directly for availability updates and special order options. We are happy to accommodate bulk and custom orders.

If you experience any delivery issues or receive a damaged product, please contact us immediately. Retain all packaging materials as they may be needed for the claims process. Our team will work to resolve the issue as quickly as possible.